Terms of Service

1. Acceptance of Terms

By accessing or using the Smiley Cafe website (smileycafe.in) or placing an order through our online service, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our website or services. We reserve the right to update these terms at any time, and continued use of the site constitutes acceptance of any changes.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

You must not:

• Attempt to gain unauthorised access to any part of our systems or services.

• Use automated tools (bots, scrapers) to collect data from our website.

• Submit false, misleading, or fraudulent information when placing an order.

• Engage in any conduct that disrupts or damages the website or its infrastructure.

3. Online Ordering

Orders placed through our website are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or item unavailability.

By placing an order, you confirm that all information provided is accurate. Smiley Cafe is not responsible for delays or errors resulting from incorrect details submitted by the customer.

Pickup times are estimates and may vary during peak hours. We will make reasonable efforts to fulfil orders within the indicated time.

4. Payments

Prices listed on our menu are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Payment is due at the time of order placement or pickup, as applicable. We reserve the right to change pricing without prior notice.

We do not store payment card details on our servers. Any payment processing is handled by trusted third-party providers.

5. Intellectual Property

All content on this website — including text, images, logos, graphics, and the Smiley Cafe name and brand — is the property of Smiley Cafe and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

6. Disclaimers & Limitation of Liability

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Smiley Cafe shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services, including but not limited to loss of data or interruption of service.

Our total liability for any claim shall not exceed the value of the order in dispute.

7. Allergen & Dietary Information

Menu descriptions and allergen information are provided in good faith. However, our kitchen handles a variety of ingredients and we cannot guarantee the complete absence of any allergen.

If you have a severe allergy or dietary requirement, please contact us directly before placing your order. Smiley Cafe is not liable for allergic reactions resulting from failure to disclose dietary needs.

8. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Bikaner, Rajasthan.

9. Contact Us

For any questions about these Terms of Service, please contact us:

Smiley Cafe — Gol Market, JNV Colony, Bikaner, Rajasthan

Phone: +91 83020 28031